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The truth of decision making

The Art of Decision Making   Weighing up the facts about a pressing issue? Chances are, you’ve already chosen.   Kevin McAlpin   Our rational mind is a powerful thing. However, when faced with important choices, or moments when the sheer breadth of information seems overwhelming, we’ve always got something in our tank — intuition. [...]

The truth of decision making2017-11-17T08:57:28+00:00

Return on investment

Coaching’s ROI — The Findings   Return on investment is a deciding factor for any service your organisation pays for, so just how effective is coaching at driving the bottom line?   Kevin McAlpin   At PCI, we have found that coaching not only affects the person being coached, but also the employees in the [...]

Return on investment2017-11-17T08:58:00+00:00

Research on coaching

Into the Light — Coaching Research Results   Coaches have a responsibility to meet organisational objectives in businesses. To find out if this is really the case, PCI commissioned a global survey of 15,000 people and share the findings here.   Michael Millar   One in three companies in the dark about what their executives [...]

Research on coaching2017-11-17T08:58:40+00:00

History of coaching

Coaching — A Potted History Coaching is always progressing, adapting and flexing to evolving demands. It’s come a long way, but there’s always scope for a refresh about where it’s come from and where it’s heading.    Kevin McAlpin The concept of coaching has been around for as long as the human race. Right from [...]

History of coaching2017-11-17T08:59:20+00:00

Coaching Metaphors

Metaphorical Brilliance   Stories are how we make sense of the world. They also resonate when you need to make a point. Used properly they’re more than just a good yarn — they’re an essential development tool.   Kevin McAlpin   Are you sitting comfortably? Then we can begin by demonstrating the power of the [...]

Coaching Metaphors2017-11-17T09:00:03+00:00

Coaching and decision making

Critical Decision Making   We make countless decisions every moment. But when it comes to important choices, coaching helps uncover exactly how our logical decision-making systems can work better.   Kevin McAlpin & Hans Vaagenes   Whatever kind of coaching you do, decision-making is often the most vital skill you can develop in your clients. [...]

Coaching and decision making2017-11-17T09:00:55+00:00

CK Hutchison Case Study

OPENING UP FOR BUSINESS ACHIEVEMENT OF PROGRAMME OUTCOMES PORTS WORLDWIDE MILLION TEU HANDLED ABOUT CK HUTCHISON CK Hutchinon operate in diverse sectors around the world. Hutchinson Ports is one of the moving parts in its infrastructure arm with 30,000 employees and an operating [...]

CK Hutchison Case Study2017-06-08T14:47:14+00:00

Capgemini Case Study

CHANGING THE CONVERSATION CONFIDENCE IN CONVERSATONS AROUND PERFORMANCE AND BEHAVIOUR BELIEVE THEY NOW HAVE THE TOOLS TO HAVE CAREER CONVERSATIONS GLOBAL LOCATIONS ABOUT CAPGEMINI With broad scope and global reach, Capgemini spans 40 countries and employs over 180,000 people. It’s one of the [...]

Capgemini Case Study2017-06-08T14:42:36+00:00

Compass Group Case Study

NAVIGATING CULTURAL CHANGE. CAREER MOVES REDUCTION IN LOST TIME INCIDENT FREQUENCY RATE BILLION MEALS A YEAR ABOUT COMPASS GROUP PLC With half-a-million employees and a presence in over 50 countries, Compass Group is the major player in foodservice, cleaning, and property management. From [...]

Compass Group Case Study2017-06-08T14:35:38+00:00

Dell EMC Case Study

BEHAVIOURAL CHANGE - A HARDER SELL GLOBAL CUSTOMER SATISFACTION FORTUNE'S LIST OF MOST ADMIRED COMPUTER COMPANIES COUNTRY ROLL OUT ACROSS EMENA ABOUT DELL EMC This vast digital-industry multinational has over 70,000 employees. Headquartered in Massachusetts, USA, it’s the largest provider of data-storage systems [...]

Dell EMC Case Study2017-06-08T14:40:31+00:00