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Case studies

Redbridge over Troubled Water - from failure and distrust to Investors in People

PCI was called in to turn Redbridge Council's personnel department from one which executives called "inconsistent, inaccurate, untimely and not customer focused" into a high performance unit.

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From Crisis to National Recognition: PCI drives change at Transport for London

PCI turned around an ailing department of Transport for London (TfL) suffering from low morale, high staff turnover, which was on the verge of being disbanded.

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PCI helps get Lewisham Hospital NHS Trust out of intensive care

In 2000 Lewisham NHS Trust was a hospital in crisis. Its staff were divided, there was little or no communication between professionals and no inter-professional support. Training was ad hoc and employees were leaving at an alarming rate - often immediately after they finished their training.

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