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Courageous conversations™

The missing link to performance

Courageous conversations™ are those difficult conversations every manager needs to have with staff when they aren't performing at an acceptable level. Extensive and expensive performance management systems can be useful but without 'Courageous conversations™' the key to ensuring high performance from your employees is missing.

But the vast majority of managers are either unable or unwilling to have these conversations. This does not just affect the manager and the individual; it has a rippling effect, spreading disaffection amongst everyone else - particularly high-fliers who watch under-performance going unaddressed. The result can only be lower morale and higher turnover.

This is why we have created 'Courageous Conversations™', designed to tackle this incredibly important issue. It will equip your managers and leaders with:

• the process behind preparing for tough & often uncomfortable conversations
• the mindset required to successfully address the problem;
• the skills, the practical actions and behaviours needed

Managers and leaders will be confident and more resilient in challenging situations, being able to communicate in a more open and honest way, driving a high performance culture in your organisation.